Notice of Non-Discrimination

health:latch caregivers and any duly authorized affiliate (collectively “health:latch”) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, sex, sexual orientation and gender identity or expression.

health:latch does not exclude people or treat them differently because of race, color, national origin, age, disability, religion, sex, sexual orientation and gender identity or expression.

health:latch:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other language

If you believe that health:latch has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, religion, sex, sexual orientation and gender identity or expression you can file a grievance with:

health:latch
1200 112th Ave. NE, Ste. C250
Bellevue, WA 98004
p: 425.310.8430
e: hello@healthlatch.com

You can file a grievance in person, by mail, or email. If you need help filing a grievance a health:latch team member is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-10191-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html