Karinn, one of our rock star mommas, sent us an email a few weeks ago that said:
Dear Dr. Thomas and Terry,
A year ago we came to you for help when our daughter, Julie, was only 5 days old. She had a lip and tongue tie, and breastfeeding was difficult and painful. I just wanted to send you a quick update to let you know that she is now a sweet, active, thriving ONE YEAR OLD! And we're still breastfeeding thanks to you!
We honestly couldn't have done it without you. Thank you everything!
Your kindness and support will never be forgotten.
We immediately reached out to her to ask if she would consider sharing her family’s story and being our very first blog post. She kindly said yes! Thank you Karinn and Bryce for sharing sweet Baby Julie with us. We are so glad to be a small part in your family’s journey!
How did you learn about health:latch and what made you choose us?
I learned about health:latch from our pediatrician, Dr. Koss at Allegro Pediatrics in Totem Lake. She said some of the other well-known doctors who treat tongue and lip ties had a pretty lengthy wait, and I wanted to have the treatment done as soon as possible. Dr. Thomas was able to see us immediately. I also liked that he used a laser procedure rather than the traditional clipping technique. I was told there was less risk for infection and less pain for the baby.
It’s been a year! How do you think this visit has impacted your family and most importantly Baby Julie?
There were many times in the first 5 weeks of my daughter's life that I wanted to give up breastfeeding because of the pain. I wanted nothing more than to be able to give her the nutrition she needed and bond with her in that way, but without the interventions it would have been unbearable. health:latch gave us the support we needed, and the gift to be able to breastfeed. We now have a sweet, active, thriving one year old who loves to eat :-) I also think about my daughter's future, and hope that as she gets older and begins to talk, we will have avoided any speech/language delays that are often related to tongue and lip ties. I'm glad we had the procedures done when she was young to give her a good start in life!
Our values - being radically kind, fiercely patient, disruptively brave, and defiantly joyful - are really important at health:latch. Did any of those resonate with you during your visit?
My experience at health:latch was unlike any other medical encounter I've had before. It felt like being around family rather than going to the doctor. First, when I looked up their website on a Sunday afternoon and clicked the "make an appointment" button, Dr. Thomas personally texted me back within just a few hours. ON A SUNDAY! He said their office was normally closed on Mondays, but Terry was going to be out of town later that week to celebrate her father's 80th birthday, and he offered to open the office at 8 am the next morning, so we wouldn't have to wait until she got back. I was shocked that a doctor would be so accommodating and compassionate. When we got there both Terry and Dr. Thomas took great care of us. While I was working on my daughter's latch with Terry, Dr. Thomas offered to walk to the nearby pharmacy to pick up a prescription of nipple cream for me, so I wouldn't have to do it myself. What other doctor would do that?! I've told both of them this before, but I'll say it again, their kindness will never be forgotten.
Is there anything you would like to share with parents with a brand new baby?
Before having a baby, I didn't realize how common tongue and lip ties are. I'm thankful that it's a relatively easy fix once it gets diagnosed. If you are having any pain with nursing, talk to your pediatrician or find a lactation consultant near you. You are not alone. Taking care of a newborn is emotional and stressful, and having difficulty breastfeeding only adds to the mix. Seek help. Persist. The pain is not forever, and it will get better!